Refund policy

RETURN POLICY

At Quiet Tiger, we want every order to arrive exactly as expected. Because many of our products are intimate or personal-use items, returns are limited for hygiene and safety reasons.

BEFORE SENDING ANYTHING BACK

All returns must be approved in advance. Do not send any item back without contacting us first at quiettiger.business@gmail.com. If your return is approved, we will provide return instructions.

RETURN ELIGIBILITY

To be eligible for return, items must be:

- unused
- unopened
- in original packaging
- in resalable condition

FINAL SALE ITEMS

For hygiene and safety reasons, many intimate products, personal care items, opened products, sale items, gift cards, and certain other items are final sale and cannot be returned.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at quiettiger.business@gmail.com with:

- your order number
- a brief description of the issue
- clear photos of the item
- clear photos of the packaging

We will review the issue and help with the next step as quickly as possible.

MISSING ITEMS

If something is missing from your order, contact us within 7 days of delivery so we can investigate.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

REFUNDS

Approved refunds are issued to the original payment method after the returned item is received and inspected. Original shipping charges are non-refundable unless the return is due to our error or a damaged, defective, or incorrect item.

EXCHANGES

We do not guarantee direct exchanges. If an exchange is approved, additional instructions will be provided.

CONTACT

For all return questions, contact:
quiettiger.business@gmail.com